- ACA International
- California Association of Collectors, Inc.
- Georgia Collectors Association, Inc.
Areas of Collection:
Hours of Operation-EST :
Monday-Thursday 8 AM to 9 PM EST; Friday 8 AM to 7 PM EST; Saturday 11 AM to 6 PM EST
Early Out, Outsourcing, Insourcing, medical billing, inbound-outbound
customer care, customer contact and portfolio management.
Loss Prevention, Collection Cycle Performance,
Advanced Call Production Analysis, Collector Report Card
Management Work Standards:
Quality assurance work plan, account resolution education, point
weighted automated control system rates, contactability, collectability,
and willingness to pay
Electronic and hard copy reports are available in standard and customized
formats developed and modified by our IT staff or following EXCEL,
ACCESS, COMPOSE-IT, or CRYSTAL formats.