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Corporate Office:

Norcross, Georgia

  • ACA International
  • California Association of Collectors, Inc.
  • Georgia Collectors Association, Inc.

Areas of Collection:


Hours of Operation-EST :

Monday-Thursday 8 AM to 9 PM EST; Friday 8 AM to 7 PM EST; Saturday 11 AM to 6 PM EST

Recovery Products:

Early Out, Outsourcing, Insourcing, medical billing, inbound-outbound customer care, customer contact and portfolio management.

Evaluation Tools:

Loss Prevention, Collection Cycle Performance,
Advanced Call Production Analysis, Collector Report Card

Management Work Standards:

Quality assurance work plan, account resolution education, point weighted automated control system rates, contactability, collectability, and willingness to pay


Electronic and hard copy reports are available in standard and customized formats developed and modified by our IT staff or following EXCEL, ACCESS, COMPOSE-IT, or CRYSTAL formats.