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DATE ESTABLISHED 1963
 

Corporate Office:

Norcross, Georgia

Associations:
  • ACA International
  • California Association of Collectors, Inc.
  • Georgia Collectors Association, Inc.

Areas of Collection:

Nationwide

Hours of Operation-EST :

Monday-Thursday 8 AM to 9 PM EST; Friday 8 AM to 7 PM EST; Saturday 11 AM to 6 PM EST

Recovery Products:

Early Out, Outsourcing, Insourcing, medical billing, inbound-outbound customer care, customer contact and portfolio management.

Evaluation Tools:

Loss Prevention, Collection Cycle Performance,
Advanced Call Production Analysis, Collector Report Card

Management Work Standards:

Quality assurance work plan, account resolution education, point weighted automated control system rates, contactability, collectability, and willingness to pay

Reporting:

Electronic and hard copy reports are available in standard and customized formats developed and modified by our IT staff or following EXCEL, ACCESS, COMPOSE-IT, or CRYSTAL formats.